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I have a HP Envy14 with an Intel Centrino Advanced N-6230 wireless adapter. When I am at home the only way I can get my wireless connection to work is by applying a static ID. If I ever need to use the laptop in other places, and I remove the static ID, it would not connect to any other wireless network and remain stuck in the 'identifying' mode. After doing this, close the open windows and reboot the computer. Once the computer is fully reloaded, scan for the 'Wi-Fi networks'. Click on the available network that you want to access and select 'connect'. It takes a moment, but then you will be asked to give a password for your Wi-Fi connection.
This article provides a solution to an issue that a computer can't identify the network when this computer is a member of a child domain.
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Original KB number: 980873
Symptoms
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You have a computer that is running Windows Vista, Windows Server 2008, Windows 7, or Windows Server 2008 R2. When this computer is a member of a child domain, the computer can't identify the network. It may cause the firewall on the computer to be set to the public profile.
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Note
Error 0x54B indicates that the specified domain either doesn't exist or couldn't be contacted.
Cause
This issue occurs because the computer can't connect to the primary domain controller (PDC) in the forest domain after the computer is joined to the child domain. The Network Location Awareness (NLA) service expects to be able to enumerate the domain's forest name to choose the right network profile for the connection. The service does this by calling DsGetDcName on the forest root name and issuing an LDAP (Lightweight Directory Access Protocol) query on UDP (User Datagram Protocol) port 389 to a root Domain Controller. The service expects to be able to connect to the PDC in the forest domain to populate the following registry subkey:HKEY_LOCAL_MACHINESoftwareMicrosoftWindows NTCurrentVersionNetworkListNlaCacheIntranetForests
If something hinders the DNS name resolution or the connection attempt to the DC, NLA isn't able to set the appropriate network profile on the connection.
Resolution
To resolve this issue, use one of the following methods.
Method 1
Configure the firewall devices not to block communications on UDP/TCP port 389. For more information about how to do it, see Service overview and network port requirements for Windows.
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Method 2
Warning
Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft can't guarantee that these problems can be solved. Modify the registry at your own risk.
Configure one computer in the child domain to connect to the PDC from the root domain.
Restart the computer. The computer should now be able to identify the network. Also, the profile on the firewall will be set to the domain profile.
Export the following registry subkey as a file to a shared location in the domain:
HKEY_LOCAL_MACHINESoftwareMicrosoftWindows NTCurrentVersionNetworkListNlaCacheIntranetForestsImport the registry subkey that you exported in step 3 to the other computers that can't connect to the PDC from the domain forest.
Restart the computer. The computer should now be able to identify the network and the profile on the firewall will be set to the domain profile.
Method 3
If it's sufficient to identify the network profile based on the child domain name, then mitigating the time taken by NLA during its aggressive retries might be the right approach.
To deploy a registry setting that changes the retry count used by NLA, follow these steps:
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Create a new registry key that matches the forest root domain under the path:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionNetworkListNlaCacheIntranetIn the newly created registry key for the name of the forest root domain, add the two registry values below:
Failures REG_DWORD with a value of 1
Successes REG_DWORD with a value of 0
It will cause NLA to go to its lowest retry count and should result in identification lasting for just a couple of minutes.
